This Cookies Policy shall enter into force from the 1st of August 2023 for the Customers registered in the System on or before the 31st of May 2023, and from the date of Registration for the Customers registered in the System on or after the 1st of June 2023.
The Cookies Policy describes the conditions, procedures, and purposes of the use and storage of cookies by us when you use the Website (www.rocken.com, www.wallet.rocken.com, www.support.rocken.com). The cookies are located on the promo page (when you visit the Website and do not log in) and on the Wallet page (when you log in to your Wallet).
Services on the Website are provided by the below company, act as the Data Controller: PAYEAN, UAB, registration number 306061130, Gedimino, 44A-201, Vilnius, Lithuania.
What cookies are
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the sites. Cookies do not include any data that personally identifies you. You may read a more detailed explanation here: https://www.allaboutcookies.org/.
Types of cookies
The cookies may be classified depending on the function they perform. Also, depending on the term the cookies exist, they can be classified either as session or persistent ones:
- Session cookies. These are temporary cookies which exist until you close the relevant browser. They help the Website remember what you chose on the previous page, so you don’t need to re-enter information, thus improving your experience.
- Persistent cookies. These cookies stay on your device for a certain period of time after you close the browser. They help to recognize returning users, analyse their behaviour to improve your user experience.
The table below explains the cookies we use and why:
Strictly necessary cookies
We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the Website functions.
| Name | Provider | Function |
|---|---|---|
| nlbi_# | rocken.com | Used to ensure the Website security and fraud detection. |
| __cf_bn | support.rocken.com | This cookie is used to distinguish between humans and bots. This is necessary to make valid reports on the Website usage. |
| __cfruid | rocken.zendesk.com, support.rocken.com | This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of the Website content and serving DNS connection for the Website operators. |
| CookieConsent | Cookiebot | Stores the user's cookie consent state for the current domain. |
| incap_ses_# | rocken.com | Preserves users states across page requests. |
| visid_incap_ | rocken.com | Preserves users states across page requests. |
| i | Yandex | Preserves users states across page requests. |
| JSESSIONUD | wallet.rocken.com | Preserves users states across page requests. |
Preferences
Preference cookies enable the Website to remember information that changes the way the Website behaves or looks, like your preferred language or the region that you are in, remembers filled in forms.
| Name | Provider | Function |
|---|---|---|
| CookieConsentBulkSetting-# | Cookiebot | Enables cookie consent across multiple websites. |
| reg-mail | wallet.rocken.com | Remembers information filled in by user during the first step of registration, so user doesn't need to type text once again if he/she returns to that page. |
| reg-login | wallet.rocken.com | Remembers information filled in by user during the first step of registration, so user doesn't need to type text once again if he/she returns to that page. |
| reg-phone | wallet.rocken.com | Remembers information filled in by user during the first step of registration, so user doesn't need to type text once again if he/she returns to that page. |
| reg-secret-answer | wallet.rocken.com | Remembers information filled in by user during the first step of registration, so user doesn't need to type text once again if he/she returns to that page. |
| reg-secret-own-question | wallet.rocken.com | Remembers information filled in by user during the first step of registration, so the user doesn't need to type text once again if he/she returns to that page. |
Analytics
We'd also like to set analytics cookies that help us to make improvements by measuring how you use the site. These will be set only if you accept. The analytics cookies help us to improve the Website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.
| Name | Provider | Function |
|---|---|---|
| __vw_tab_guid | Yandex | Registers data about visitors' behaviour on the Website. This is used for internal analysis and the Website optimization. |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the Website. | |
| _ga_# | Used by Google Analytics to collect data on the number of times a user has visited the Website as well as dates for the first and most recent visit. | |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the Website. | |
| _ym_retryReqs | Yandex | Registers a unique ID that is used to generate statistical data on how the visitor uses the Website. |
| yandexuid | Yandex | Registers data about visitors' behaviour on the Website. This is used for internal analysis and the Website optimization. |
| ymex | Yandex | Registers data about visitors' behaviour on the Website. This is used for internal analysis and the Website optimization. |
Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user, and thereby more valuable for publishers and third-party advertisers.
The Website uses the Yandex.Metrika web analytics service provided by the Intertech Services AG- Werftestrasse 4, 6005 Luzern, Switzerland (hereinafter referred to as “Yandex”). Information collected by cookies does not reveal your identity, but it can help us to improve the Website performance. Information about your use of the Website collected by cookies will be transferred to Yandex and stored on Yandex’s server in the EU. Yandex will process this information to assess how you use the Website, compile reports for us on the Website operation, and provide other services. Yandex processes this information as specified in the Yandex.Metrika Terms of use. You can decline marketing cookies or opt out of using cookie files by choosing the corresponding settings in your browser. You can also use the tool https://yandex.com/support/metrika/general/opt-out.html. However, it can affect some Website's functions. By accepting marketing cookies, you agree that Yandex can process your data in the above manner and for the above purposes.
| Name | Provider | Function |
|---|---|---|
| ___utmvc | wallet.rocken.com | Collects information on user behaviour on multiple websites. This information is used to optimize the relevance of advertisement on the Website. |
| _ym_d | Yandex | Contains the date of the visitor's first visit to the Website. |
| _ym_isad | Yandex | This cookie is used to determine if the visitor has any ad blocker software in their browser – this information can be used to make Website content inaccessible to visitors if the Website is financed with third-party advertisement. |
| _ym_uid | Yandex | Collects data on the user’s navigation and behaviour on the Website. This is used to compile statistical reports and heatmaps for the Website owner. |
| metrika_enabled | Yandex | Used to track visitors on multiple websites, to present relevant advertisement based on the visitor's preferences. |
| yabs-sid | Yandex | Registers data about visitors' behaviour on the Website. This is used for internal analysis and the Website optimization. |
| yuidss | Yandex | Collects information on user behaviour on multiple websites. This information is used to optimize the relevance of advertisement on the Website. |
| _ym#_lastHit | Yandex | Collects data about visits and user behaviour on the Website. |
| _ym#_lsid | Yandex | Collects data about visits and user behaviour on the Website. |
| _ym#_reqNum | Yandex | Collects data about visits and user behaviour on the Website. |
| _ym_visorc | Yandex | Saves information of actions that have been carried out by the user during the current visit to the Website, including searches with keywords. |
| _ym_wv2rf:#:0 | Yandex | Unclassified. |
| watch/# | Yandex | Enables to replay webvisor record. |
| webvisor/# | Yandex | Enables webvisor to track activity on the page. |
Third-party websites
The Website may contain external links to third-party resources, such as the services of our partners. They also may set cookies on your device, so please review the privacy policies of these websites.
How to decline the use of cookies
You can choose to decline the use of cookies directly on the Website by hitting the decline button on the pop-up window on the site.
You can also deactivate/delete cookies via your browser settings. If you do this, please be aware that you may lose some of the functionalities of the Website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Users can find information about how to manage Cookies in their browser by visiting Google Chrome, Mozilla Firefox, Apple Safari or Microsoft Windows Explorer websites. For further information about cookies and how to disable them, you can visit https://www.aboutcookies.org/ or https://www.allaboutcookies.org/.